MTD: For a Growing World.

Help Finding Model/Serial Numbers

Q: What should my model and serial number look like?

Q: Where do I find the model and serial number tag on my equipment, and what does it look like?

Q: How do I determine my product model number and/or serial number if the tag is missing or illegible?


A: WHAT SHOULD MY MODEL AND SERIAL NUMBER LOOK LIKE?


MTD products’ current (1997 and later) model and serialnumbers are generally 11 characters in length. A charactercould be a number, dash or a letter. If '0' represented allnumbers and/or dashes and 'X' represented all letters, themodel and serial numbers should appear as follows:

Model number example: 00XX000X000
NOTE: When using the chart below, "a prefix" consists of the first two digits of a model number.

Serial number example: 0X000X00000

PRODUCT PREFIX
Walk-behind push mower 11
Walk-behind self-propelled mower 12
Riding lawn tractor 13
Riding garden tractor 14
Commercial zero-turn rider 15
Electric walk-behind mower 18
Garden tiller 21
Chipper/blower-vac/log splitter 24
Edger/trimmer mower 25
Snow thrower 31
Handheld products (string trimmer, chain saw etc.) 41 or 42
Commercial walk-behind 55
   
ATTACHMENTS PREFIX
Mower 19
Chore performer 29
Snow thrower 39

NOTE: Attachments may also begin with the letters OEM (Original Equipment Manufacturer). When attachments are packaged to be sold separately from the products they fit, they are given this designation so consumers will recognize that the attachment is OEM.

Example:
190-620-000 is a dozer blade attachment for a tractor.
OEM-190-620 is the same dozer blade packaged for sale separately.

If further assistance is needed to identify the model and serial numbers on older models, please call our technical support staff at (800) 800-7310.

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A: WHERE DO I FIND THE MODEL AND SERIAL NUMBER TAG ON MY EQUIPMENT, AND WHAT DOES IT LOOK LIKE?

Identification tags are located in areas unlikely to need replacement, even after years of use.

For most of our power equipment, these tags are approximately 2" x 3" in size. They also have the MTD Products name, address and customer service phone number listed across the bottom.

For handheld equipment, the tag is usually white and approximately 1" x 1/2" in size. Handheld ID tags are normally on an aluminum portion of the engine, somewhat set into the unit to protect the label from wear. (A bar code will also be on this tag.)

Riding mower tags are located on the underside of the seat.

For walk-behind mowers this tag is found either on the deck or on the rear door of rear discharge units.

Tiller model and serial tags are generally on the tine housing.

The model and serial tags for two-stage snow throwers are located on the bottom of the main gear housing which is often called the belly pan, while single-stage snow thrower tags are next to the key and primer.

For other products like log splitters, chipper shredders and edgers, tags can be found on the frame or main housing.

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A: HOW DO I DETERMINE MY PRODUCT MODEL NUMBER AND/OR SERIAL NUMBER IF THE TAG IS MISSING OR ILLEGIBLE?

If a product identification tag has been rendered illegible, or the numbers are not valid within our online support systems, it will be necessary to call in and speak directly with a Technical Support Agent for assistance in properly identifying these products.

Our Technical Support Department staff may be reached at 1-800-800-7310, M-F, 8 a.m. – 5 p.m. EST. The technicians there will ask you a number of questions while researching our historical manufacturing archives in an effort to determine the model number and manufacturing data of the product. This research can often be a daunting task and may even involve submission of photographs or measurement of particular parts that will identify a production series.

IMPORTANT! Due to the complex nature and need for direct conversation while researching historical data, this product identification process is not performed via the Internet.

Once the model number and manufacturing data are properly identified, we suggest that the number be kept in a safe place(s) for future use. Writing it down in the Operator’s Manual is a good idea. So is writing it on the product with an indelible marker or engraving tool.

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