Owners Center
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1-800-269-6215Mon. - Fri. 8AM - 8PM &Sat. 9AM - 5PM EST
Part Finder
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Know your part number?
- Know your model number?
- Don't know your model number?
You can use the Part Finder to help find your model and the right part for your machine.
Matching Models
Diagnose & Troubleshoot
Select one of the symptoms below to find possible causes and common solutions
Common Symptoms:
- Unit will not start
- Wheels and Tines Will Not Turn
- Unit will not start
- Poor Tilling Performance
- Can't get all six speeds
- Mower will not cut in reverse
- Mower will not cut in reverse
- Uneven cut
- Uneven cut
- Uneven cut
- Unit does not discharge
- Wheels Turn, but Tines Don't
- Tines Turn, but Wheels Don't
- Engine Smokes
- Engine will not crank
- Engine cranks but will not start
- Engine will not crank
- Engine cranks but will not start
- Engine Overheats
- Engine Stalls During Splitting
- Engine will not accelerate
- Engine Smokes
- Engine overheats
- Engine Overheats
- Engine Does Not Shut Off
- Engine Does Not Start
- Engine Runs Poorly or Overheats
- Engine overheats
- Engine Smokes
- Engine runs erratic
- Engine Runs Erratic
- Engine runs erratic
- Engine runs erratic
- Engine Runs Erratic
- Engine runs erratic
- Excess Vibration
- Excess Vibration
- Excessive Vibration
- Excessive Vibration
- Excessive Vibration
- Excessive Vibration
- Excessive vibration
- Engine Fails to Start
- Engine fails to start
- Engine fails to start
- Engine Fails to Start
- Unit Fails to Discharge Snow
- Unit Fails to Propel
- Engine fails to start
- Mower discharges, bags, or mulches grass poorly
- Mower mulches grass poorly
- Mower bags grass poorly
- Mower discharges, bags or mulches grass poorly
- Mower mulches grass poorly
- Hard to pull mower back
- Occasional skips (hesitates) at high speeds
- Engine hesitates at high RPM
- Hydraulic: Slow Cylinder Shaft Speed While Extending and Retracting
- Hydraulic: Engine Runs but Wood Will Not Split or Wood Splits Too Slowly
- Engine idles poorly
- Engine idles poorly
- Engine will not idle
- Engine idles rough
- Unit fails to propel itself or slips when drive control is engaged
- Mower will not mulch grass (if equipped with Mulching Kit)
- Engine lacks power or stalls when cutting
- Hydraulic: Leaking Cylinder
- Hydraulic: Leaking Pump Shaft Seal
- Cutting line advances uncontrollably
- Cutting attachment will not advance line
- Loss of drive
- Loss Of Power
- Handle height is too low or high
- Hydraulic: Engine Will Not Turn or Stalls Under Low Load Conditions
- Handle height is too low/high
- Rate of discharge slows considerably or composition of discharged material changes
- Hydraulic: Cylinder Rod Will Not Move
Mower will not cut in reverse
| Possible Causes | Corrective Actions |
|---|---|
1Safety switch | It is a safety feature. You must disengage cutting deck before putting mower in reverse. |
